Once you have ordered your product online, delivery is simple and will be reliably to you within 2-3 business days. This is with the exception of Christmas as our warehouses are closed from the 22nd December until the 9th January. Freight is charged at $90 per delivery for Melbourne, Sydney, Brisbane, Adelaide and Perth Metropolitan areas. All other areas please contact sales@buypergolaroofing.com.au for freight charges.

HOW TO TRACK THE STATUS OF YOUR ORDER?

Once your product is packed and dispatched (this will happen asap after we receive your order), contact sales@buypergolaroofing.com.au for a delivery day and time.

WHAT IF I'M NOT HOME WHEN THE ORDER ARRIVES?


We want to ensure your material will arrive in great condition and securely. If no deliver instructions are provided the delivery driver will leave the material in a secure location on your property. If this is not possible Buy Pergola Roofing will be in contact for alternative arrangements suitable to you.

WHAT IF I NEED TO SPEAK TO SOMEONE ABOUT MY ORDER?


For any questions, feedback or concerns you can email us on sales@buypergolaroofing.com.au and one of our customer service team will be able to answer any questions you may have.

PICK UP 

Orders are available for pick up Monday-Friday 9am to 3pm please specify at time of order and allow 24 hours for order processing.

Pick up locations: Ampelite Warehouses

Melbourne - Cnr Kitchen and Zenith rds Dandenong South

Sydney - 31 Sunblest Crescent, Mt Druitt

Brisbane - 43 Ellerslie Road, Meadowbrook

Adeliade - 3 E.W Pitts Avenue, Cavan

Perth - 91 Excellence Drive Wangara