Most of our products are of a custom ordered nature, each refund case will be assessed individually by buy perogola roofing.

Any costs incurred to return goods to the place of dispatch are at the buyer’s expense. Goods and packaging must be in original condition, free from damage and blemishes. Buy Pergola Rooofing reserves the right to decline any return of goods. A restocking fee may apply to goods returned.

We will accept returns or exchanges within a reasonable time frame if an item purchased is faulty, not of merchantable quality – meaning that it is not of the quality that you would reasonably expect when it was purchased,or unfit for purpose – meaning that the item doesn’t do what you reasonably expected it would.